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Ford Granted Their Best Score Ever in J.D. Initial Quality Study

June 22nd, 2018

Borgman Ford is happy to report that Ford Motor Company has ranked number 2 among all automakers the 2018 J.D. Power Initial Quality Study. This is the second year in a row Ford has earned this spot, with the Ford F-Series Super Duty, Ford Expedition, and the Ford Mustang all receiving top honors in their segments.

Also of note, Ford has only improved their score over the last five years, making this year their best to date. Some of that is owed to the crowd-pleasing and easy-to-use Ford SYNC®3 system, which is now available in almost every New Ford vehicle in the lineup.

This recent article published in the Official Ford Media Center tells more – here are some excerpts:

Ford Motor Company Earns Its Best-Ever Score In 2018 J.D. Power Initial Quality Study; Five Nameplates Receive Highest Honors

Ford Motor Company has earned its best-ever scores in the 2018 J.D. Power Initial Quality Study, thanks to overall quality improvements that are outpacing the industry, especially in advanced audio, connectivity, entertainment and navigation technology. Now in its 32nd year, the J.D. Power study, which measures vehicle quality by analyzing the first 90 days of ownership, ranks Ford Motor Company No. 2 among all automakers.

Ford’s scores are helped by substantial improvements in technology quality. Almost every Ford and Lincoln vehicle equipped with SYNC® 3 connectivity technology, leads its quality segments with significantly better than average quality scores.

“Customers want a vehicle that keeps them connected whether they’re going places or just out enjoying a drive,” said Jim VanSlambrouck, Ford’s Director of Quality for The Americas. “Our improving quality scores show we are delivering smart vehicles for a smart world that are also easy to use.”

You can read the full article by visiting

Shop The Award-Winning New Ford Lineup at Borgman Ford in Grand Rapids, MI

West Michigan auto shoppers looking for the unparalleled quality of a Ford Vehicle and excellent customer service choose Borgman Ford in Grand Rapids. Our friendly and courteous sales staff would be delighted to help you with the New Ford Super Duty, New Ford Expedition, New Ford Mustang, or any other New Ford Vehicle on our lot.

We’ll make sure that all of your questions are answered before you make a decision, give you a Fair Trade Deal on your current vehicle, and will never pressure you into a sale. If you want to be sure you’ll love a New Ford, swap with us for a day through our Day Trader Program. Come and see why Borgman is the Best in the West!


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